Media & Entertainment

Providing excellent end-to-end customer service for media companies

The industry of media & entertainment is a fast-moving and highly competitive where companies are increasingly competing with each other to catch customers’ attention.

Maximizing customer satisfaction and brand loyalty is a key factor for success as well as driving low cost-per-subscriber rates. As a customer service outsourcing provider with substantial experience meeting the specialized requirements of media and entertainment companies, PCCI is in a great position to act as your BPO partner to enhance your customer experiences.

PCCI delivers personalized solutions that can adapt perfectly to match your needs and help you reach your strategic goals such as:

  • Optimizing your customer experience through our multi-channel platform delivering a seamless, personal and profitable experience
  • Retaining your best customers with a proactive customer experience strategy and first-class service.

As a leading global BPO company for the media services and entertainment industry we provide a broad range of customer service outsourcing services including technical support, social media support, ticketing, sales and data management.

Our solutions

  • Omni-channel solution
    Omni-channel solution

    Access to our cutting edge Omni channel platform

  • Digital channel management
    Digital channel management

    The next generation of digital customer experience

  • Back office
    Back office

    Our solution to deliver on your brand promise

Our clients

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@PCCI Legal Notice Credits: AK-Project