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ExpertiseCHOOSE
AN AREA OF EXPERTISE
Expertise
We’ll transform your contact center into a profit center!
Our objective at PCCI is delivering first-class customer service solutions across all industry sectors.
With our 13 years experience, we have the skills and capacity necessary to bring added value to your customer experience strategy, whatever your industry. Our diverse clientele covers a wide range of industries and benefits from our broad range of customer-centric solutions to meet their needs.
We have specific solutions and capabilities designed expressly for companies like yours.
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PCCI Côte d’Ivoire, une entreprise de Téléservice emploie 300 jeunes en 2017Recrutement de jeunes en Côte d’Ivoire dans le cadre du Programme d’Aide à l’Embauche (PAE): Visite dans les locaux de PCCI Côte d’Ivoire du Ministre de la Promotion de la Jeunesse, de l’Emploi des Jeunes et du Service Civique, Monsieur Sidi Tiémoko TOURE.
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PCCI Group wins Millicom’s Contact Centers deal in AfricaPCCI Group to operate Millicom’s contact centres in Tanzania, Rwanda, Ghana, Chad and Senegal serving Millicom’s 25 million customers across Africa
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Enhance Customer Service Experience Using Self-service"In many industries, self-service options that were once a nice-to-have or a competitive edge have simply become a ticket to play." An insight by Nidal Kamouni, CEO, PCCI Group
- Customer loyalty, a strategic challenge for companies. In a time when markets are becoming increasingly saturated, Marketing-mix strategies more aggressive and competition pressure , customer loyalty...Click on the link to read more
- PCCI GROUP has refreshed its brand and logo which is designed to better reflect its clients\u2019 needs and its own ambitions for growth. Since its creation in 2001 in the UK PCCI has been a recognized BPO player providing...more informations click here
- We are excited to announce that we are currently in the process of launching a new website. Much more to come on this very soon